Booking and Cancellation Terms

Solar da Motta & Loft Tapada — Ancede, Baião, Douro, Portugal

Identification of the Accommodation Operator

Solar da Motta, located in Ancede, in the municipality of Baião, is registered as a Local Accommodation establishment under registration number 36160/AL and is operated by Vilma Xavier Mourão, Portuguese Tax Identification Number (NIF) 187299668.

Loft Tapada by Solar da Motta is an accommodation unit within the registered establishment, marketed under its own distinct identity.

1. Reservations

Solar da Motta and Loft Tapada are offered for the exclusive use of the accommodation booked, including their respective private facilities and amenities.

All reservations are subject to availability and acceptance of these terms and conditions.

A reservation is considered confirmed only after availability has been verified, the required payment has been received and written confirmation has been sent to the guest.

2. Payments

For reservations made more than 15 days before arrival, a deposit of 50% of the total booking amount is required.

The remaining 50% must be paid no later than 15 days before arrival.

For reservations made 15 days or less before arrival, full payment is required at the time of booking.

Payments are made by bank transfer, following the instructions provided after the booking request has been received.

Submitting a booking request does not, in itself, constitute a confirmed reservation.

3. Cancellations

If a guest cancels a reservation, the following conditions apply:

These conditions are without prejudice to applicable statutory rights and any exceptions expressly accepted by the accommodation operator.

4. Check-in and Check-out

Check-in: from 3:00 pm.

Check-out: until 11:00 am.

Early check-in or late check-out may be arranged upon prior request and subject to availability.

5. Capacity and Occupancy

Solar da Motta accommodates a maximum of 10 guests.

Loft Tapada accommodates a maximum of 3 guests.

Occupancy must comply with the number of guests declared and confirmed in the reservation. The maximum authorised capacity must not be exceeded.

5.1 — Security Deposit

A refundable security deposit of €300 for Solar da Motta or €100 for Loft Tapada is required before check-in.

The deposit is intended to cover any damage attributable to guests during their stay.

Following check-out and inspection of the accommodation, the deposit will be refunded, less any charges for damage that has been

properly identified and communicated to the guest.

The security deposit will be refunded by bank transfer within 7 days after check-out, provided that no damage attributable to the

guests has been identified.

If any damage is identified, the guest will be informed of its nature, the amount involved and the reasons for any deductions from

the deposit.

6. Rates and Additional Charges

Rates are determined according to the dates of the stay and the number of guests.

For direct bookings, no additional cleaning fees, service charges or short-stay supplements apply.

Additional guest charges, where applicable, are included in the total amount communicated before the reservation is confirmed.

7. Contact Information

For enquiries, booking requests, amendments or further information, please contact the accommodation operator:

Email: solardamotta@gmail.com

Telephone / WhatsApp: +351 935 533 140